Contacting Galaxy Administrators

If you suspect there is something wrong with the server, or would like to request a tool to be installed, you should contact the server administrators for the Galaxy you are on.

• Tool error? Please follow these troubleshooting steps
• Each Galaxy server has different contact procedures, here are the contact options for the 3 biggest servers:
  • Galaxy US: Email, Gitter channel
  • Galaxy EU: Gitter channel, Request TIaaS
  • Galaxy AU: Email, Request a tool, Request Data Quota
  • Galaxy FR: Request TIaaS
  • Other Galaxy servers? Check the homepage for more information.

Still have questions?

Want to embed this snippet (FAQ) in your GTN Tutorial?

{% snippet  faqs/galaxy/support_admins.md %}

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